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Forum Discussion

SabinaMaraviglia19's avatar
SabinaMaraviglia19
Helpful | Level 5
3 years ago

Incorrect birthday input when joining a Family Plan

Hi there, I received the invitation to join a family plan, I read it quickly and I entered (by error) today's date, not my date of birth. I use Dropbox for work so my account can't be deleted.  ...
Account Settings
Dropbox Family
Security
  • SabinaMaraviglia19's avatar
    SabinaMaraviglia19
    3 years ago

    Thank u so much, the problem's been solved. Regards.

SabinaMaraviglia19's avatar
SabinaMaraviglia19
Helpful | Level 5

Thank u so much, the problem's been solved. Regards.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Glad to hear that, Sabina. Thanks for keeping me in the loop too. 

 

See you around the Community and take care!

  • Thamsanqa Xekiso's avatar
    Thamsanqa Xekiso
    New member | Level 2
    3 years ago

    Hi Walter, 

     

    I hope you are well. I have a similar issue where I incorrectly punched in the wrong date of birth. 

    • Thamsanqa Xekiso's avatar
      Thamsanqa Xekiso
      New member | Level 2
      3 years ago

      Hi, 

       

      I need to verify my correct date of birth. I mistakenly punched in 2022. How do I go about this?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey Thamsanqa Xekiso, thanks for reaching out to us. 

       

      Do you mind if I send you an email, so we can figure this out in private?

       

      Let me know!

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