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HazelRevilla's avatar
HazelRevilla
Explorer | Level 3
3 years ago

I accidentally joined a business account. How can I go back to my original plan?

Hey! Please help me I'm being charged for a dropbox business account. I didn't mean to have it clicked. A client shared a link to a folder. Now I'm being registered to a business account. I want my o...
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dropbox business
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Lou22's avatar
Lou22
New member | Level 2
3 years ago

I have had my own dropbox for YEARS. I am a freelance designer. Today a client sent me an invitation to join their Dropbox team (is that the correct language?) which I stupidly said YES to. Now MY dropbox appears to be THEIR dropbox, along with all my other clients folders and info. How do I revert to my old dropbox? Or how can I fix this mess. I am livid. TYIA

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Lou22, sorry to hear that! 

     

    I've merged your post under a similar thread, just to keep everything at one place. 

     

    Essentially, you would need to reach out to the Team's admin, and ask them to revert you back to an individual account. Feel free to have a look into this thread. 

     

    If you have any questions, don't hesitate! 

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