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Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Hi there Daretobevintage, thanks for reaching out. 

 

I moved your post here, where other users have had trouble cancelling their accounts. 

 

Could you try to submit a ticket to our team from this link, through an incognito (without being signed in)?

Daretobevintage's avatar
Daretobevintage
Helpful | Level 5
4 years ago

Hi Lusil,

I used the link you provided in the incognito mode and it worked. I look forward to hearing back and having this issue resolved. Thank you for your help. Toni

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