Forum Discussion

New member | Level 2

7 years ago

How do I cancel my subscription?

I cnnot afford this. I am a retired teacher on a limited, fixed income.

Rich
7 years ago
Follow the steps listed in the following help article:

https://www.dropbox.com/help/billing/cancel-dropbox-plus

New member | Level 2

I signed up today, but do not and will not use. I do not understand it. Please credit if charged.

Dropbox Staff

5 years ago

Hi there mfbotta, welcome to the Dropbox Community!

If you're on a free trial, you can cancel it by following these steps. If you're on a paid subscirption, you can follow these ones, instead.

If you're still having trouble with this, you can contact our team via an incognito window here (without signing in).

Let me know if you have any other questions, thanks!

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!