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danwilt's avatar
danwilt
Explorer | Level 4
2 years ago

Downgrade from Pro to Basic - What Happens to Files?

I'm about to downgrade due to financial constraints, but I have about 594.4 GB being used in my account.

If I downgrade to basic, which only has 2GB of storage, what happens to my current files when I do it? Do they remain, or is there some process by which I'm required to reduce my files?

 

Any help is appreciated!

 

Dan

  • Hi danwilt 

     

    So the terms and conditions DO state that they can remove files to bring you under quota. I'm not, however, aware of that ever happening. What I would say though is you do need to get the files off at some point just in case anything happens and also remember that no changes or updates, at all, will sync to Dropbox while you are over quota - so do not rely upon it as a backup.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi danwilt 

     

    So the terms and conditions DO state that they can remove files to bring you under quota. I'm not, however, aware of that ever happening. What I would say though is you do need to get the files off at some point just in case anything happens and also remember that no changes or updates, at all, will sync to Dropbox while you are over quota - so do not rely upon it as a backup.

    • danwilt's avatar
      danwilt
      Explorer | Level 4
      Great input. Thanks! I was concerned DB might have a specific timeframe that everything must be downloaded by. But what you said makes sense. Thanks again.