We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Double charge through Dropbox & PayPal too.
Has anyone else out there been double charge by Dropbox? Once through the website and once through Paypal which doesn't show as a payment on the account! As I have a basic account now - the support e...
Megan
Dropbox Staff
Dropbox StaffHey Sarah Stollman, let's jump right into this!
It sounds like you might have two Dropbox accounts, could this be the case?
Do you see any double charges in your billing page here?
Let me know!
Hi - thanks for your reply. No I don't see a double charge there. Thanks.
Sarah
- Jay
Hi Sarah Stollman, thanks for the info. It sounds like you might've upgraded a second Dropbox account, since you're not seeing a second charge on your account.
As you've mentioned you've cancelled the payments, if you're still interested in looking into it further, you can contact the support team this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.
