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davidtylera56's avatar
davidtylera56
Explorer | Level 3
4 years ago

Windows 11 and Dropbox

Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox?  Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11?  Anything I should be aware of about using Dropbox before I install Windows 11?  Thanks. 

  • Videofirma's avatar
    Videofirma
    Helpful | Level 5

    After installing Windows 11, the Dopbox desktop application stopped communicating with the server. Technical support was not able to help in any way (I answered all their questions and fulfilled all requests). I had to go back to Windows 10 and the problem immediately disappeared.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Hey davidtylera56, welcome to our Community and thanks for using Dropbox!

    You should be able to install our desktop app on a Windows 11 machine normally. 

    If you notice any issues, please let us know!
    • Videofirma's avatar
      Videofirma
      Helpful | Level 5

      I contacted technical support via chat just recently. The Dropbox specialist suggested many standard actions (Ticket #14879142), but none of these helped. Then I was given the standard response that the request would be forwarded to the specialists and they would respond later. However, I use Dropbox for business - I don't have the ability to wait that long for such critical issues to be resolved.

       

  • PedroAstudillo's avatar
    PedroAstudillo
    Explorer | Level 4

    I am working normally in dropbox with Windows 11, at the moment there is no error, but it usually shows a synchronization error message (when you click to see details it simply comes out that everything is fine but the message is jumping during the day).

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      Hey PedroAstudillo - thanks for joining the discussion here!

      If you come across this error message again, could you send us a screenshot so that we can have a visual too?

      Thanks a bunch!
  • HIMALAYAS Trial's avatar
    HIMALAYAS Trial
    New member | Level 2

    I am trying to install Dropbox on my new Dell XPS running windows 11. I have tried using the app installer and the offline installer - they both keep crashing (error code: 1073741795). I have tried following the troubleshooting steps. No luck.

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