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Forum Discussion

davidtylera56's avatar
davidtylera56
Explorer | Level 3
4 years ago

Windows 11 and Dropbox

Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox?  Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11?  Anything I should be a...
Desktop
Third Party Integrations
Windows
Videofirma's avatar
Videofirma
Helpful | Level 5
4 years ago

It didn't help.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    In that case, I'd suggest that you contact our Support team for further assistance Videofirma

    You can also let me know the ticket ID so that I can look it up in our system.
    • Videofirma's avatar
      Videofirma
      Helpful | Level 5
      4 years ago

      I already wrote the application number above, it has not changed: Ticket # 14879142 .

    • MRBUSBY's avatar
      MRBUSBY
      Helpful | Level 7
      3 years ago

      Hi Nancy Walter ,

       

      Please post if this issue has been resolved.  @Walter seemed to identify an issue for my situation (ARM processor), but before I purchase a different computer with a different processor, I need to know that there is a solution to the problem.  The other threads seem to indicate that the error occurs on computers which do not have an ARM processor.

       

      I have been a Dropbox Professional (paid subscription) for 10+ years and would like to continue using the program vs moving to another app.

      • MRBUSBY's avatar
        MRBUSBY
        Helpful | Level 7
        3 years ago

        Videofirma 

         

        I'm searching for a resolution to the same error message.   Can you tell me if your issue was resolved and if so, what steps were taken?

         

        There are three threads within this forum and I have been following all three searching for a resolution.

         

        Walter Nancy 

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