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Forum Discussion
DAVEN L.
11 months agoHelpful | Level 7
Unable to attach files via Gmail using phone
Hi, how come all of a sudden I am unable to upload files via Gmail using my phone. In the past is a breeze to upload..
- 11 months agoHi,
My issue has been solved. I done the uninstall and reinstall also no use. Anyway problem solved by a solution given by a member from another chat group
Jay
Dropbox Staff
I had to remove all your images due to your email and phone number being visible.
It looks like the Dropbox interface isn't showing up, and instead the built in Samsung files page for Dropbox appears. I have the exact same phone, and don't get the same behavior.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the Dropbox app, rebooting the device, and re-installing it to see if this helps?
DAVEN L.
11 months agoHelpful | Level 7
Hi,
My issue has been solved. I done the uninstall and reinstall also no use. Anyway problem solved by a solution given by a member from another chat group
My issue has been solved. I done the uninstall and reinstall also no use. Anyway problem solved by a solution given by a member from another chat group
- Jay11 months agoDropbox Staff
Thanks for the info. To help other users with similar issues, could you let us know how you were able to resolve this?
- DAVEN L.11 months agoHelpful | Level 7Follow the suggestion given by another member
- DAVEN L.11 months agoHelpful | Level 7Previously the solution given by the staff is not clear and not adequate
- Gbroady10 months agoNew member | Level 2I did that, there was no changes.
- tuzunovic4 months agoExplorer | Level 3Hi, I have the same issue in the last few months. Could you please share the solution. Thank you
- tuzunovic4 months agoExplorer | Level 3Hi, I have not tried that.
- Nancy4 months agoDropbox Staff
No worries, please give that a try and let me know what happens next.
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