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Forum Discussion

CathMac's avatar
CathMac
Helpful | Level 6
4 months ago

There's no option to integrate Dropbox with mail to attach/save files on macOS.

Hello,  my husband has a Mac Pro with Dropbox installed and the the desktop app too.  However he cannot attach files to mail or save to Dropbox as there is not Dropbox option , even in other, that appears.  I'm better with Dropbox than him and I'm trying to solve the issue.  I've tried uninstalling but i think I'm making things worse.  

Apple
Desktop
emails
Mac
Third Party Integrations
  • Mark's avatar
    Mark
    4 months ago

    Hi CathMac 

    Dropbox isnt a option for Office at present. There is no way to do this - Microsoft only want people to use their own products basically. 

     

    Things are starting to change within Word / Excel etc. for business users but this is only a Beta.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hey CathMac, welcome back to our forum!

     

    To clarify, he’s using Apple’s Mail, correct? 

     

    Did he see Dropbox as an option previously, or is this the first time he’s trying to use it with his email address to attach/save files? 

     

    Let me know, and we’ll have a look.

    • CathMac's avatar
      CathMac
      Helpful | Level 6
      4 months ago

      Hi Nancy, He's using Mac Pro but he uses Outlook.  I've just opened a word doc and the storage options are One Drive \, One Drive for Business and SharePoint.  None of which we use.  

      As to saving from mail, he has not been able to without difficulty - taking a very circuitous route.

      Thank you for your help

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        4 months ago

        Hi CathMac 

        Dropbox isnt a option for Office at present. There is no way to do this - Microsoft only want people to use their own products basically. 

         

        Things are starting to change within Word / Excel etc. for business users but this is only a Beta.

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