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Forum Discussion

Scott H.'s avatar
Scott H.
Collaborator | Level 9
6 years ago

"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Hey folks, When viewing dropbox files from the Safari browser (Safari v 13.0) I can no longer see the "Show in Finder" or 'Open in Word" / "Open in Adobe Acrobat" options for files.  I also have ...
Desktop
Third Party Integrations
eyeforty's avatar
eyeforty
New member | Level 2
3 years ago

Also interested in this. Using Safari v15.5. The show in finder option is appearing in chrome but not Safari.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey eyeforty, thanks for the nudge here. 

     

    Do you perhaps see a 'Dropbox' option with a Dropbox icon next to it in these options in Safari? 

     

    If so, can you please click on that, to see if that works?

    • eyeforty's avatar
      eyeforty
      New member | Level 2
      3 years ago

      Thanks for the quick reply Hannah. Here's a screenshot of what I'm seeing. Am I missing something?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Thanks for the screenshot, eyeforty!

         

        Hmm, can you confirm that the Dropbox application is running on your computer, and that the website is signed into the same Dropbox account?

         

        If so, can you please clear Safari's cache, to see if that makes a difference?

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