We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
omglol
10 days agoExplorer | Level 3
My signatures saved on my iPad are not appearing on Dropbox.com and on Android
I saved two signatures on iPad and these are not appearing on my other devices. Are saved signatures supported to sync between devices or I have to create signatures in every device I want to use to ...
Hannah
Dropbox Staff
Hi there, omglol, thanks for reaching out to us.
Are all of these devices linked to the same Dropbox account?
If you save a signature on your Android phone, are you able to access it from dropbox.com?
Let me know what you find.
omglol
10 days agoExplorer | Level 3
Hello Hannah
Yes, all devices are signed into my Dropbox account.
I just saved a signature on Android and it did not show up on Dropbox.com on my macbook using both safari and chrome
Are the saved signatures supposed to sync between devices logged into the same dropbox account?
- Nancy9 days agoDropbox Staff
Hope you don’t mind me jump in, omglol! Can you send me a screenshot of what you see on your mobile app versus what appears on your Dropbox account online?
If there’s anything personal showing, make sure to mask it first.
- omglol9 days agoExplorer | Level 3
Hello Nancy
Can you please confirm if saved signatures are supposed to be in sync between devices? It is a bit frustrating why neither you or Hahah have answered this question.As requested:
Dropbox online on Macbook:
Screenshot from iPad
- Nancy8 days agoDropbox Staff
Hey omglol! In general, before confirming anything, we want to gather as many details as we can, so that we can provide the most accurate info possible. In this case, I wanted to make sure that you’re working on Dropbox in both cases and not Dropbox Sign. On Dropbox, you should be seeing your signature requests on both www.dropbox.com and your mobile app indeed.
On your mobile device, I’d like you to open your Dropbox app > Account tab, scroll down to your “Signature requests” and send me a screenshot of what you see there.
For the Dropbox website, I’d like you to go to your Signatures tab again and send me one more screenshot of what you see (you don’t need to open any of the signature requests, I just need a screenshot of what you see in the above sections).
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!