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Forum Discussion
Logic Pro files disappearing
I got a new macbook (M2) and migrated from my old macbook (2019 intel).
Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local.
I have always kept my logic projects in dropbox so I never have to worry about backing up.
For some reason some logic projects are disappearing from their folders. And when I sync locally they do not appear. Only the audio files, bounces, samples etc. folders remain.
If I go to dropbox.com the logic project file is there. But when I download it and try any open it, it says it cant be opened! (See screenshots)
I have a bunch of important work that I cannot access. What is happening here?
This exact same issue hit me today after setting up Dropbox in Online-Only mode on a new Mac laptop yesterday. I also have a workaround that makes the Logic projects openable again.
Logic projects that were saved as monolithic project files seem to work ok and open in Logic on both Macs.
Logic projects that were saved as folders are missing files on both Macs even when you select make available offline.
When you go to Dropbox on the web and download a project folder, Dropbox zips that folder up. When you expand the .zip on the Mac you get all the files but there is something wrong with project file: it has a .logicx extension but internally in the file something is misidentified such that it cannot be opened like a logic file, even telling the Mac manually to have Logic open it.
Workaround, that might also help diagnose what's going on: If instead of downloading the project folder, you go into the folder on the web and download just the project file itself, Dropbox downloads it as a .tar.zip instead of just .zip. When you unzip that file it has the name dropbox_download.logicx but is actually fully openable by Logic. So, you can rename that file, drag it into your empty project folder outside of your Dropbox file structure and you're good to go.
You... my friend are a genius!!! You may have saved my career with this temporary fix!!!! THANK YOU THANK YOU THANK YOU!!!! I don't know why dropbox can't use this info to figure out how to get this fixed. Dropbox is holding all my files created with the new Mac version hostage since I migrated everything to a new computer that won't yet let me install the Mac version. I had to do your fix with a PILE of logic files to get them off dropbox. I've lost all confidence in dropbox today through this. I can't thank you enough for your trick!!!
Elss, what exactly was the fix you used? Nothing that I've tried here worked yet 😞
Having the same problem here. Opening a shared Logic project on two different computers as I have been for years, now this. (Both computers are on Ventura.) Now the logic project files are not showing up on one of the machines. I can download the file from the web version and rename it but who knows what conflict that will create with the file that's clearly there in the folder (I can see it on the web version) but not showing up on the desktop?
- Hannah
Dropbox Staff
Sorry to hear you're having this issue, mtritter.
On the machine that has this issue, can you check the sync status and version of the Dropbox app, as shown when you hover over your Dropbox icon?
Also, if you go to the 'sync' tab in the Dropbox preferences, what is the location of the Dropbox folder?
I've basically got the exact same problem with my .logicx file but I tried a workaround:
I've downloaded a .tar of the folder that contains the .logicx file (which DOES actually show the .logicx file in finder once uncompressed). Unfortunately, something that Dropbox has done is responsible for corrupting the .logicx file since my computer doesn't seem to think the .logicx file is openable in Logic.This thread by user "stevenmusic" outlines the issue that I've found in my attempted workaround: https://www.dropboxforum.com/t5/Create-upload-and-share/Issue-with-Logic-Pro-files-logicx/td-p/723249
Other .logicx files in Dropbox are completely fine btw so I'm not sure why some would exhibit this behavior and not others. We need a solve for this ASAP as many of us rely on Dropbox to secure work for ourselves and for clients (whom we may lose...)
Dropbox v187.4.5691
2023 Macbook Pro Apple M2 Max running Ventura 13.4.1
Hello.
Another one with the same issue. I've had this way of working for years and started to have problems once a computer with macOS 13 got into the equation.
The sync status show this message to me, but as you can see it is not a problem with filenames or characters. The weird thing is that some projects still sync, while some others not.
nicknewhouse wrote:I've basically got the exact same problem with my .logicx file but I tried a workaround:
I've downloaded a .tar of the folder that contains the .logicx file (which DOES actually show the .logicx file in finder once uncompressed). Unfortunately, something that Dropbox has done is responsible for corrupting the .logicx file since my computer doesn't seem to think the .logicx file is openable in Logic.This thread by user "stevenmusic" outlines the issue that I've found in my attempted workaround: https://www.dropboxforum.com/t5/Create-upload-and-share/Issue-with-Logic-Pro-files-logicx/td-p/723249
Other .logicx files in Dropbox are completely fine btw so I'm not sure why some would exhibit this behavior and not others. We need a solve for this ASAP as many of us rely on Dropbox to secure work for ourselves and for clients (whom we may lose...)
Dropbox v187.4.5691
2023 Macbook Pro Apple M2 Max running Ventura 13.4.1
nicknewhouse wrote:I've basically got the exact same problem with my .logicx file but I tried a workaround:
I've downloaded a .tar of the folder that contains the .logicx file (which DOES actually show the .logicx file in finder once uncompressed). Unfortunately, something that Dropbox has done is responsible for corrupting the .logicx file since my computer doesn't seem to think the .logicx file is openable in Logic.This thread by user "stevenmusic" outlines the issue that I've found in my attempted workaround: https://www.dropboxforum.com/t5/Create-upload-and-share/Issue-with-Logic-Pro-files-logicx/td-p/723249
Other .logicx files in Dropbox are completely fine btw so I'm not sure why some would exhibit this behavior and not others. We need a solve for this ASAP as many of us rely on Dropbox to secure work for ourselves and for clients (whom we may lose...)
Dropbox v187.4.5691
2023 Macbook Pro Apple M2 Max running Ventura 13.4.
- Jay
Hi everyone, the issue you're experiencing could be related to the recent File Provider update to the Dropbox desktop application.
Unfortunately, syncing Logic Pro library files on cloud-storage services (including Dropbox) is no longer supported on macOS 12.5 or later. We apologize for the inconvenience.
I'm having the same issue here. Had to do a system reinstall in my Mac and now my .logicx libraries doesn't sync anymore. And, worst part is that I have some huge sessions (10+ gb in size) that doesn't download via browser 😫
I'm desperate, because that's my work!!
- Megan
Hi Gomba, let's jump right into this!
Is your Dropbox folder in the ~/Library/CloudStorage?
I would like for you to locate your Dropbox icon. It would be on the menu bar, next to your WiFi and hover your mouse there. Once you do, could you let me know the version of the app that you're using, along with its syncing status?
Let me know more, and we'll take it from there!
Nope. Located at ~/users/***/Dropbox
Version: 190.3.6326. All files up to date.
