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Forum Discussion

Compounder1977's avatar
Compounder1977
Explorer | Level 3
22 days ago

Issue with accessing templates in Dropbox Sign

While using Dropbox Signatures to prepare a template form for a client to sign this morning, I suddenly became unable to access my templates with the following error message displayed:   ...
Dropbox Sign
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
22 days ago

Hey Compounder1977, can I send you an email, in order for us to have a closer look into this? 

  • Compounder1977's avatar
    Compounder1977
    Explorer | Level 3
    22 days ago

    Hi Megan,

     

    Yes, please email me. 🙂

     

    Steve

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      19 days ago

      Hey Compounder1977, I just reached out to you via email, so we'll continue investigating there.

       

      Thanks!

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