We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Kenzie24
3 months agoExplorer | Level 4
I can't edit entries when using Dropbox Passwords browser extension in Safari on iOS 17.5.1
I currently have the latest iOS 17.5.1 and latest updates with Safari. Anyway, whenever I am using the browser plugin, I can see and create new entries, but I can’t edit them. There’s no option...
Jay
3 months agoDropbox Staff
Hi @Kenzie24, thanks for contacting us.
In general, the Dropbox Passwords browser extension is used in the desktop versions of browsers, and not for mobile devices.
The Dropbox Passwords app should be used if you're on a mobile device for the full functionality.
If you have any further queries, feel free to message back.
- Kenzie243 months agoExplorer | Level 4
My apologies, this is how my post should have read. This is what's happening:
- Open Safari (on iPhone / iOS)
- With a site that has a login, tap on the username/login field
- Tap on the "key" in the bottom-right corner of the screen
- Tap on "Password"
- On my phone, this then prompts for my FaceID/Passcode
- Now I see a screen that shows "Dropbox Passwords" and the list of Suggested and All potential accounts (*just like it does in the full iOS app)
- I tap on the . . . next to the Account I wish to look at
- Sub menu appears with Autofill, View, but nothing else. *( this is where the full app(s) I believe show an Edit option as well)
- I tapped on View, thinking perhaps there'd be an option there for edit, but nope.
My use case scenario:
It'd be nice to edit - quickly - account information, just like it does in the iOS app.
So, if it doesn't exist, perhaps, is this community where we can suggest feature requests? 🙂
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!