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Forum Discussion
I am getting a "Folder in use" error - can you help me?
This issue is related to the dropbox Desktop application/program. Using the windows File Exploroer to browse my Dropbox folder I attempt to change folder names I would get an error "The action can't ...
turbinator1990 wrote:
I am using Windows 7 operating system.
Even with all other programs closed and dropbox client paused syncing I am still having the same issue.
I re-started my computer and still encounter this issue. To note this computer is shut down on a daily basis.
Hello, turbinator1990...
Okay.
Thanks for trying the suggestions.
Do you have any 3rd party programs accessing the Dropbox folder (eg: backup program such as CrashPlan or iDrive)? Perhaps an external drive connected to your computer?
Can you change the name of a folder that is not located inside your Dropbox folder (eg: folder on your desktop)? If not, then something on your computer is preventing you from renaming folders/files that has nothing to do with Dropbox.
Perhaps you could take a screenshot of what you see when trying to change the folder/file name.
Let us know when you have time.
We'd also be curious to know:
If Dropbox is turned off does the issue replicate? That will tell us if it's us or a 3rd party application that's holding the file locks or us.
It doesn't sound like a permissions error that's popping up however that might explain why it's on all files/folders in the Dropbox folder (if this is the case).
I am using Windows 7 operating system.
Even with all other programs closed and dropbox client paused syncing I am still having the same issue.
I re-started my computer and still encounter this issue. To note this computer is shut down on a daily basis.
turbinator1990 wrote:
I am using Windows 7 operating system.
Even with all other programs closed and dropbox client paused syncing I am still having the same issue.
I re-started my computer and still encounter this issue. To note this computer is shut down on a daily basis.
Hello, turbinator1990...
Okay.
Thanks for trying the suggestions.
Do you have any 3rd party programs accessing the Dropbox folder (eg: backup program such as CrashPlan or iDrive)? Perhaps an external drive connected to your computer?
Can you change the name of a folder that is not located inside your Dropbox folder (eg: folder on your desktop)? If not, then something on your computer is preventing you from renaming folders/files that has nothing to do with Dropbox.
Perhaps you could take a screenshot of what you see when trying to change the folder/file name.
Let us know when you have time.
