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Forum Discussion

Regc's avatar
Regc
Helpful | Level 6
2 years ago

How to stop the desktop app backing up my pc

How do I stop the Windows App trying to backup my PC.  There are no settings when I open the app, only my list of files in DropBox.  Since I could not stop,this function, I just deleted the desktop a...
Desktop
Dropbox Backup
  • Regc's avatar
    Regc
    2 years ago

    Going to taskbar settings and looking at list of apps on the taskbar, Dropbox was not turned on.  I turned it on but the icon still didn’t appear.  I reinstalled again and still no luck.  I restarted my PC and it finally appeared.  👍

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Regc, thanks for bringing this to our attention.

 

You can disable the Dropbox Backup feature by following these steps.

 

If you need any further assistance, please let me know!

Regc's avatar
Regc
Helpful | Level 6
2 years ago

There are no tabs in my app.😩

  • Regc's avatar
    Regc
    Helpful | Level 6
    2 years ago

    Also, the app also placed files on my backup flash drive.  I don’t appreciate that because it is a password protected drive.  😡

     

    have deleted the desktop app until I can trust it.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      As you've deleted the app, it wouldn't be possible to delete the backup and restore the location of your folders to their default location easily.

       

      Let me know when you wish to continue troubleshooting.

      • Regc's avatar
        Regc
        Helpful | Level 6
        2 years ago

        Can you fix it where it doesn’t do PC backups?  It doesn’t do it on my iPad.

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