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Forum Discussion
HelloSign - Cannot Move to Next Page
I've spent the last hour trying to send a document for signature with Dropbox's HelloSign.
I had no problem with the first document.
But with my second document, no matter what I do, after fillin...
I am having this same issue. I'm able to send out the document for signatures, to add signers, and to place signature boxes. But the Next button on the place signatures screen remains grayed out. Very aggravating! I'm on Ubuntu Linux 20.04 + Chrome browser. Also tried firefox and got the same behavior. The debug console is filled with a bunch of 403s. Here's an example:
DevTools failed to load source map: Could not load content for https://cfl.dropboxstatic.com/static/js/continuous_onboarding/types.min.js-vfldO3U3K.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Not sure if that is relevant.
Walter
Dropbox Staff
Dropbox StaffHey bcavagnolo, sorry to hear you're having issues with this.
Can you please clarify how many signatures you've used so far and what plan you are on?
If the HelloSign account you connected to your Dropbox account is on the limited Free plan (which is the default plan), you can make 3 free signature requests per month.
Keep us posted!
