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Forum Discussion
"Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file
Please help. I'm using a Pixel 6 with Android version 12 updated 7/5/22. I was trying to open an excel file on Dropbox with Excel.
It then brought me to this page saying "Sign in to Dropbox to ...
Sorry I don't know what happened, but when I tried the same thing today, it did not ask me what app to open the file with and directly opened it with Excel.
It asked me if I would like to link Dropbox to either Microsoft or Google (I didn't read carefully), then the file opened without much problem.
See screenshot attached. I tried connecting DB as a storage system within mobile excel on my new iphone 15pro and I get this message. How do I connect DB to excel on my phone?
[screenshot edited to remove personal information per the Community's Guidelines]
Nancy
Dropbox Staff
Dropbox Staff- Thanks Nancy
I navigate to an excel file through the DB app on my phone. Instead of opening the file with the DB app I select to open with MS excel to access the full excel features. Before it lets me open it asks me to connect DB to excel. I select to sign in with Gmail which is how I sign into DB. That’s when I get the message.
