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itsjustme1's avatar
itsjustme1
Helpful | Level 6
4 years ago

Dropbox Passwords app does not send notifications to allow new device

Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I...
Dropbox Passwords
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sts0111's avatar
sts0111
Helpful | Level 5

Same as above - when I try to use dropbox passwords on my laptop - it asks me to login and then opens this page:  chrome-extension://bmhejbnmpamgfnomla...
Which says: 
Check "chrome windows" for a notification

Let's make sure it's you and sync any passwords you already added.
We'll finish setting up after we get your approval on Chrome Windows. 

Did not get it?  Resent notification

 

But I never get a notification, ever.  I  have tried this for months and nothing.  Does anyone know where this supposed notification would go, where can I find it, access it?  Is there a way to make this work or is this just a buggy system that doesnt work with Chrome? 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey sts0111, sorry to see you're having this issue.

 

Is it possible to grab a screenshot of this message and attach it to your next reply here?

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