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Forum Discussion
Dropbox keeps asking me to install Word even though it’s already installed.
All of a sudden Dropbox tells me to install Word when I try to open my Word document in Dropbox for iPad. I already have Word installed! The only options I have are to tap “Install” (which takes me t...
Hi all, I just wanted to mention that we heard back from the team and this should be resolved now.
Let us know if anyone is still having issues with this!
It is not possible to open a document in Excel or Word from Dropbox in my iPad or iphone, as I always have done, to be able to edit. When it should be opened, it says that I should download the app, but both apps are already there so I cannot do anything from that point on. I tried to delete Word and Excel to upload again but it happens always the same.
Anyone with the same problem? What can I do? Everything worked perfectly until today.
Thank you!
me to!
It is not possible to open a document in Excel or Word from Dropbox in my iPad or iphone, as I always have done, to be able to edit. When it should be opened, it says that I should download the app, but both apps are already there so I cannot do anything from that point on. I tried to delete Word and Excel to upload again but it happens always the same.
Anyone with the same problem? What can I do? Everything worked perfectly until today.
Thank you!
