We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

sjmcroberts's avatar
sjmcroberts
Explorer | Level 3
3 months ago

Dropbox Fax caller ID mistaken. How can I change it?

I ported my number to Dropbox fax and just sent my first test fax to a colleague. Instead of the caller ID showing my fax number (with a local area code), her called ID showed a number with a 206 area code and was labeled a ROBOCALL. how do I fix my caller id??

Dropbox Sign
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @sjmcroberts, I hope you're doing well!

     

    I'm not entirely sure this is possible. 

     

    However, I'd like to send your case to our specialized agents, just to see if they have anything more to offer. Would you mind if I send you an email, in order for us to have a closer look into this? 

     

    Keep me posted!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        I just sent you an email, I'll be happy to see you there @sjmcroberts!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!