We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
MichaelTheGeek
2 years agoExplorer | Level 4
Dropbox Dash extension & desktop apps have same name & m concern about how they are supposed to work
Hello Dropbox team.
Today I installed dropbox Dash extension from the MAS. I then discovered that there was a desktop client and proceeded to download it. Upon trying to install the desktop app, I was told that, the extension and desktop app have the same name so I deleted the extension and installed the desktop app.
I added bookmarks to the web app to be pulled up in the Mac app and when I typed a search and hit enter, it open a browser tab in the dropbox web app. The Dropbox web app rendered the link with the option to now open the webpage on a new tab that I had requested. What can be done to resolve this and why are the extension and Mac app have the same name.
Michael
- JayDropbox Staff
Hi MichaelTheGeek, thanks for bringing this to our attention.
In order to understand exactly what you're experiencing, could you attach screenshots showing the process you're using?
This will help me to assist further!
- MichaelTheGeekExplorer | Level 4
I could not replicate the issue, but what has happened, the desktop app wants to connect accounts that takes me to the browser extension page that has the same name as the desktop app. The one thing that's odd, the browser extension gave me a page that has a download link to the old E-Command app.
- MichaelTheGeekExplorer | Level 4
The goal is to have a bookmark app where I can store and open files. It seems this is not the app.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!