Forum Discussion

Explorer | Level 3

3 years ago

Dropbox back up not working with Adobe Creative Cloud

I purchased Dropbox Back up – it will not copy my document folder! it come up with a message about and error with Creative cloud. Not a good start.

Megan
3 years ago
Hi onward, when you click on the Help Center link, where does it redirect you?

Is it this Help Center article? If so, have you tried deleting the library from your device as shown here?

Dropbox Staff

Welcome aboard the Community, onward.

As a first, can you provide a screenshot of the error message that you keep receiving, when trying to back up your Documents folder?

Let me know when you’re ready!

Explorer | Level 3

3 years ago

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