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AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
FAQ
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    7 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    7 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

Alan R.4's avatar
Alan R.4
Helpful | Level 6

Glad beta seems to be sorting it - any word when this will go onto the main release channel?  I'm experiencingn 15-20% battery loss per day solely due to Dropbox camera upload wakelocks at present!

weilhuiz's avatar
weilhuiz
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Alan R.4's avatar
    Alan R.4
    Helpful | Level 6
    7 years ago
    weilhuiz wrote:
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.

    Thanks for the update - from what fabiovilan said previously it sounds like v76 didn't solve the problem but v77 did, so look forward to v78 being released in a couple of weeks!  For just now I've had to switch of camera upload which certainly does the trick - 0% usage all day!!

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