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Forum Discussion

Sanjs's avatar
Sanjs
Helpful | Level 6
2 years ago

Date format in signatures is different to settings

Hi, I have a Dropbox Professional plan. It comes with 3 signature requests/month. (Will be upgraded to Essentials plan in December).   In our Dropbox settings, I have the date set to "DD/MM/YYY...
Account Settings
Dropbox Pro
  • Jay's avatar
    Jay
    2 years ago

    Have you ever accessed your signatures via the old Hellosign website, which might give you the option to change the date there?

Sanjs's avatar
Sanjs
Helpful | Level 6

Hi Jay,

Via the Signatures tab on our account.

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Have you ever accessed your signatures via the old Hellosign website, which might give you the option to change the date there?

  • Sanjs's avatar
    Sanjs
    Helpful | Level 6
    2 years ago

    Hi Jay,

    I never knew that was an option! So thanks for the heads up 😊

     

    Having logged in there, if I go to the Settings page for Date & time it says "Change date and time on Dropbox". It has a button to click to go to those settings within Dropbox. When I click, it just goes back to where I have already set the date as "DD/MM/YYYY" format in Dropbox.

     

    So I uploaded a dummy document, and yes within that portal it does have the correct "DD/MM/YYYY" date tag, so thanks very much for your help. I just need to make sure I do any signing work in the Hellosign portal, not directly via the signatures tab in dropbox.

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Awesome news Sanjs! 

       

      If you need anything else, don't hesitate to give us a shout. Have a lovely weekend ahead,enjoy! 😎

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