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DieBaum's avatar
DieBaum
Helpful | Level 6
2 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Error Messages
Microsoft
Microsoft Office
Mobile
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey there, Si5, how are you today? 

 

Could you clarify which one of our platforms you use when this happens? I am assuming you're referring to your mobile, am I right on this? 

 

Provided this is the case, could also clarify the version of the app you use on your mobile, your OS and also send me a screenshot of the error message, that'd be amazing. 

 

Keep me posted!

DrVJMJ's avatar
DrVJMJ
Collaborator | Level 9
2 years ago

Screen shot of message in Excel that the file opened from Dropbox is READ ONLY.   Note, this file shows up in the Excel list of recent files and even says it was saved to Dropbox....BUT it wasn't.  

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