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justinSCW's avatar
justinSCW
Explorer | Level 4
18 days ago

Cannot Connect Dropbox to Salesforce

Receiving this error when I try to connect to Dropbox:    Script-thrown exception Error is in expression '{!runOAuth}' in component <apex:page> in page dropbox_for_sf:connect: (Dropbox_for_SF) An...
Error Messages
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there justinSCW - sorry to hear about this.

 

Have you tried reaching out to our support team directly about this by any chance?

 

If not, let us know here and we'll open a new ticket from our end for you to investigate further.

 

Thanks! 

justinSCW's avatar
justinSCW
Explorer | Level 4
18 days ago

Hi Walter, I have and have not heard back from them yet regarding this issue.  This is disrupting our companies work and I am trying to get this resolved as soon as possible.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    18 days ago

    I see, thanks for clarifying that for me. In that case, could you share your ticket ID so that we can look it up in our system as well justinSCW? 

    • justinSCW's avatar
      justinSCW
      Explorer | Level 4
      18 days ago

      Walter Ticket ID: 24425240

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        18 days ago

        Thanks for the ticket number justinSCW -

         

        I was able to locate it in our system and passed your comments on to the expert who's  looking into your case.

         

        They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime.

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