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Forum Discussion

ryan l.5's avatar
ryan l.5
Explorer | Level 4
2 years ago

can we get the dropbox passwords app to work on a Pixel 7?

I t would save me so much time and money, it worked perfect on a pixel 6a
Android
Dropbox Passwords
Mobile
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi ryan l.5, I checked with our team, and it seems that we are currently troubleshooting a few Pixel 7 functions. 

 

I'll come back with more updates in regards to this soon. Thanks! 

paulocolaco's avatar
paulocolaco
Explorer | Level 3
9 months ago

Hi Megan,

Any news on DB Passwords compatibility with Pixel 7a.

Can´t make it work.

In my previous phone (it had a fingerprint reader on the back) the app only opened when I cleared it with fingerprint. In Pixel 7a it doesn't try to read the fingerprint, so it simply doesn't work.

Thanks.

Paulo

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey paulocolaco, sorry to hear about this.

     

    Have you tried uninstalling the app, restarting your device and reinstalling it, to see if that helps?

    • paulocolaco's avatar
      paulocolaco
      Explorer | Level 3
      9 months ago

      Hi Hannah 

      Did it, it's working (I admit I feel somewhat dumb). Fingerprint reader now shows (can you believe I had never seen it before, never showed in my previous phone) and I can unlock the app.

      Thanks.

      Paulo

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