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Forum Discussion
erlend w.
2 years agoHelpful | Level 6
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
- 12 months ago
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to select Attach File in Gmail, open the hamburger menu on the left, select Dropbox, then choose the files to be uploaded.
Regards,
Ben
antolepore
Explorer | Level 3
Allegare file con app gmail da dropbox su smarphone android
Salve,
non riesco ad allegare file alle email con gmail da dropbox su uno smarphone android.
Mi dice sempre impossibile allegare file.
Come devo fare?
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Attach files in gmail app taken from dropbox
Greetings,
I can't attach files to emails taken from Dropbox on the Gmail app on an Android smartphone.
How should I do it?
It always says Unable to attach file
Nancy
7 months agoDropbox Staff
antolepore, giusto per chiarire, stai seguendo i passaggi forniti da Ben qui e non riesci ancora ad allegare file Dropbox al tuo account Gmail?
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antolepore, just to clarify, are you following the steps provided by Ben here, and you’re still unable to attach Dropbox files to your Gmail account?
- antolepore7 months agoExplorer | Level 3
ascolta quella discussione è di 25 pagine ho iniziata a leggerla ma non si capisce quale sia la soluzione tu la sai?
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listen to that discussion it's 25 pages long I started reading it but I don't understand what the solution is, do you know it?- Metro Condo7 months agoHelpful | Level 6When you click the paper clip while composing a message, instead of immediately tapping on Dropbox as we used to, use the three horizontal lines in the top left corner sometimes called hamburger. That will open a list of all the places from which you can attach things and if you look down to find Dropbox do NOT tap on THE LABEL "Dropbox" there but on the ARROW just to the right of the word Dropbox. That gives you the ability to pick the folder in Dropbox from which you want to select your file and you can tap on it and it attaches normally. It's annoying that this integration has changed but this alternative is not much more inconvenient especially once you get used to it. This solution is explained elsewhere but I couldn't figure it out at first because I hadn't noticed the little arrows to the right of the word "Dropbox" (and other sources for things to attach under the hamburger menu.)
- antolepore7 months agoExplorer | Level 3
I can't, I can't find these things you say? can you make a video and show us how it's done? This is very important, thank you
- antolepore7 months agoExplorer | Level 3
Allora l'unica possibilità per risolvere il problema è di fare Esporta o Condividi una copia del file da dentro l'app di dropbox e poi scegliere l'email di Email e si crea una nuova email con dentro il file allegato.
Quindi prima aprire l'app di Dropbox e poi fare esporta o condividi in gmail NON il contrario
Credo che non ci siano altri modi!!
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Then the only possibility to solve the problem is to Export or Share a copy of the file from within Dropbox and then choose the Email address and create a new email with the attached file inside.So first open the Dropbox app and then export or share to gmail NOT the other way around
I believe there are no other ways!!
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