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Forum Discussion
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
Suddenly I cannot attached Dropbox files to my emails. I create the email from Gmail, click the paperclips and choose my file from dropbox. It seems to attach and then disappears and says "Couldn't attach file". Same thing happen from my android phone or my desktop computer. I can share the file from within Dropbox to gmail however
Exactly right! This problem first dropped up in the spring and after a couple of frustrating months reinstalling Dropbox and the Gmail app on my Android phone it seem to go away shortly. But now in the fall of 23 it has reappeared and I can't imagine why. For those of us with a 10-year history using Dropbox and thousands of files the prospect of changing to Google Drive is becoming a very real possibility. Dropbox please get your act together!
