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Forum Discussion

DBinBigD's avatar
DBinBigD
Helpful | Level 6
7 months ago

Brother Printer Integration stopped working May 1st, 2024

I have 4 Brother Printers.    3 - MFC - L2750DW   and  1 - MFC - L2740DW  that as of May 1st receive an error when uploading scanned documents to the assigned dropbox folder.   I have created new cre...
Third Party Integrations
  • DBinBigD's avatar
    DBinBigD
    6 months ago

    Received notice from Brother today stating problem has been resolved.  I tested and confirmed the integration is working again!

JWolfe's avatar
JWolfe
New member | Level 2

So I had this same exact issue arise on a MFC-L5900DW right around the same time as you getting an Error 08, "Failed to Download" message on my printer every time I tried to scan to a Dropbox folder (whereas for years I scanned to Dropbox folders without issue). Drove me crazy and went down the same rabbit holes you did to no avail. The fix that I found was I updated the "Firmware" on the printer and now it seems to work fine. Hope this works for you too! 

FredLyon's avatar
FredLyon
Explorer | Level 4
7 months ago

I updated the firmware to no avail  😞 I sent a message to brother a week ago but got no reply...

  • DBinBigD's avatar
    DBinBigD
    Helpful | Level 6
    6 months ago

    Received notice from Brother today stating problem has been resolved.  I tested and confirmed the integration is working again!

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