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charlesaperrone's avatar
charlesaperrone
New member | Level 1
2 days ago

Cannot log into original account

Decades ago I opened an account at work, most times I save as any doc. it will still go there. BUT I cannot log into that account, as it does not show up as an option when I click on Log In, nor can I type in manually, as DB sends me to a Sign Up for a new account page. I have a second account, which is the only one DB will show when I go to Log In. But what I save is going to the first account! Frustrating. I need a work around.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    charlesaperrone wrote:

    Decades ago I opened an account at work, most times I save as any doc. it will still go there. BUT I cannot log into that account ...

    When was the last time you signed in to that account?

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