You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

keebler's avatar
keebler
New member | Level 2
6 months ago

Zero files but account full

how is this possible? dropbox failed yet again i have 0 files using 0 space - so how in the *heck* is my account running out of space? sounds like a scam to me
Storage space
  • Rich's avatar
    Rich
    6 months ago

    That page in your last screenshot is the one to focus on. If that says you have no data in your account, then you're fine. You can ignore any email you're receiving that says otherwise.

keebler's avatar
keebler
New member | Level 2
6 months ago

no. I have nothing in there...

even when i look at my "plan" it shows 0 files, 0 space used

    • keebler's avatar
      keebler
      New member | Level 2
      6 months ago

      there is a folder in there that i can not delete that is empty

    • keebler's avatar
      keebler
      New member | Level 2
      6 months ago

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        6 months ago

        That page in your last screenshot is the one to focus on. If that says you have no data in your account, then you're fine. You can ignore any email you're receiving that says otherwise.

About Storage Space

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