We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

cgncgn123's avatar
cgncgn123
New member | Level 2
8 months ago

wrong storage calculation

according to dropbox, I am using 2,6GB of storage. In reality I am just using less than 500mb. How can this be?
FAQ
Quota
Storage space
  • Jay's avatar
    Jay
    8 months ago

    Hi cgncgn123, thanks for bringing this to our attention.

     

    Most likely you have a backup on your account, could you check this page to see if there is any there?

     

    Keep me posted!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi cgncgn123, thanks for bringing this to our attention.

 

Most likely you have a backup on your account, could you check this page to see if there is any there?

 

Keep me posted!

  • cgncgn123's avatar
    cgncgn123
    New member | Level 2
    8 months ago

    thanks, that was it

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      No worries, enjoy your week!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!