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Forum Discussion

Madalena's avatar
Madalena
Explorer | Level 3
7 months ago

Will our team keep its existing quota upon renewal, after Dropbox dropped unlimited for Advanced?

Hello, 

I currently integrate a business team of 4. We used to have, as many did also, the unlimited option which is now gone. I have been on Dropbox for so long so my current amount of files (myself only) is over 100TB. 

I think at least one people from the team will drop out as this unlimited to limited change was a deal breaker (I am even myself considering other options to be completely honest). I am however wondering and wanting to know if upon renewal and if remaining as a business account and since we are only allowed 3TB-5TB (depending in business plus or not) what will happen to the 95TB remaining already in my account? Will it be deleted? And what do they sort as deletable or not? 

Can anyone give me any input on this? Or what you think I should do in this case scenario? 

 

Thank you. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    The best thing to do is contact Support and ask them for info.