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MattKSawyer's avatar
MattKSawyer
New member | Level 2
4 months ago

Shared Folder - Not Enough Space To Access Folder

So I just started paying for DropBox specifically to allow myself and some online friends to upload/share larger files with each other. I've got 1.9TB free.   However, my friends are reporting the...
Error Messages
Shared Folders
Storage space
  • Rich's avatar
    Rich
    4 months ago
    MattKSawyer wrote:

    ... an error "Not enough space to access the folder". But I've got 1.9TB free. Why wouldn't they be able to access it?

    You paid for an upgrade. They did not. Since the shared folder exists within their own account, they need to have enough space available in their own account to hold the folder and anything it contains.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 months ago
MattKSawyer wrote:

... an error "Not enough space to access the folder". But I've got 1.9TB free. Why wouldn't they be able to access it?

You paid for an upgrade. They did not. Since the shared folder exists within their own account, they need to have enough space available in their own account to hold the folder and anything it contains.

 

  • MattKSawyer's avatar
    MattKSawyer
    New member | Level 2
    4 months ago

    Thanks for the reply Rich, appreciate the time.


    I must say though, this design choice from DropBox makes no sense to me as I'm already paying to host the files. Why would my friend need more storage if they are reading/writing directly to my folder? Sounds mad that we'd have to pay for the same thing twice.

     

    Either way, I guess I just have to accept this is just the way Dropbox works. Cancelled my account as doesn't provide the functionality I need.

     

    Cheers for the speedy response 🙂

    • mariposaccc's avatar
      mariposaccc
      New member | Level 2
      8 days ago

      Hi There,

       

      In our school we have several classrooms. The school have one BIG space for all staff members and the company pays license for that space. Within our company's space we would like to grant for every classroom to have a dedicated space for each one.

       

      Is this possible? Do we need to buy more licenses even when they are using the same company space?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        8 days ago

        Hi there mariposaccc - thanks for joining the discussion here.

         

        When you say that the school has one big space for all staff members, are you referring to a Dropbox for teams account perhaps?   

         

        Also, are the classrooms you mentioned separate Dropbox accounts, members of the team account as well? 

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