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Richplus's avatar
Richplus
New member | Level 2
11 months ago

My storage remains the same when I remove content. Why?

I want to organize my Dropbox account by removing files I do not need anymore, but the work space does not shrink. Who can help me?
  • Megan's avatar
    Megan
    11 months ago

    Hi Richplus, keep in mind that deleted files use no quota, therefore if you permanently delete them that wouldn't make a difference. 

     

    And I would also suggest following these steps, to check how much space each of your files is taking up, so that you can see if there's a specific one that's filling up your space.

     

    Feel free to send me a screenshot if the space you see calculated still doesn't much the 2.46GB that's occupied in your account. 

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