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Forum Discussion
My account keeps saying it's full - but it isn't
Hi - I have a 6.3 GB basic account with less that 1.2 GB of data in it, but I keep getting notifications saying the account is full, and it isn't syncing. I've double checked my folders and cleaned o...
Dropbox has stopped working as it says I have exceeded my storage limit. I have completely permanently deleted all content e.g. files, shared folders, photos and have checked Events to see if I have missed anything. I have then logged off and reopened my account however the message is still there that I have exceeded my storage limit despite there being absolutely nothing stored. How can I get my account working again??
I'm in the same situation as you so don't have an answer. One other thing to check is if you have any backups from an external device or a backup of your desktop/download/documents etc. Other than that, I'm also waiting for an answer on this.
