We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

khinkeh's avatar
khinkeh
Explorer | Level 3
2 years ago

Keeping Online-Only files at DropBox Due to Insufficient Local Storage

Please point out where I have gone wrong: At Setting/General, Online-only files on Mac set to “ON” as per appendix 1 At Finder (Mac), Open the Dropbox folder, Right-click the file or folder you'd ...
Desktop
Mac
Storage space
Sync
  • Walter's avatar
    Walter
    2 years ago

    Hey khinkeh, thanks for posting on our Community and sorry to hear you're having issues with this.

     

    Can you please confirm that you've set your files to be online only on your machine following these steps? You could also tell by taking a look at the syncing icons of the files inside your Dropbox folder.

     

    If you have already set them to be online only and the desktop app is 'up to date' in your menu bar and not still syncing, you could also try clearing the cache folder.

     

    Let me know of any updates!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey khinkeh, thanks for posting on our Community and sorry to hear you're having issues with this.

 

Can you please confirm that you've set your files to be online only on your machine following these steps? You could also tell by taking a look at the syncing icons of the files inside your Dropbox folder.

 

If you have already set them to be online only and the desktop app is 'up to date' in your menu bar and not still syncing, you could also try clearing the cache folder.

 

Let me know of any updates!

  • khinkeh's avatar
    khinkeh
    Explorer | Level 3
    2 years ago

    Thank you so much for your excellent guide.

    I have been successful in changing all my uploaded DropBox files at the local storage to online-only. As soon as the the syncing is completed, I will clear the cache files to vacate the hard disk space

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad I could help khinkeh

       

      See you around the Community and have a lovely weekend!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!