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Lilochee's avatar
Lilochee
New member | Level 2
4 months ago

Just got invited to a Dropbox team. The shared folder is above 3gb. I need a payed plan to access?

I got an invitation to participate on a folder from a company that i´m working with. I´m on a basic plan (just joined). The folder has over 3gb and it doesn´t allow me to access it - basic plano offers 2gb free. The only way to access the folder is by upgrading my account? Or is there a specific setup that the comapny with a payed account can use to grant me access without having to upgrade my account?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    HI there Lilochee - thanks for using Dropbox and welcome to the Community!

     

    It sounds like you got an invitation to join a shared folder, not a team account. 

     

    In this case, since the folder is larger than your account's quota, you'll need to ask the company to share a link to the folder with view only rights, to avoid affecting your own account's quota. 

     

    If you need to upload back to their account, you can ask them to open up a file request for you from their end instead.

     

    I hope this helps!

    • Lilochee's avatar
      Lilochee
      New member | Level 2

      Hey @walter thanks for getting back. Appreciate your response.
      How can the company invite me for a team account? What are the requirements?