You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

georgemaciel's avatar
georgemaciel
New member | Level 1
5 days ago

I'm told I'm running out of space, but I have no files on my Dropbox account.

Received this email from dropbox. I have a basic account with nothing in my Dropbox folder "A quick note: We’re reaching out to notify you of your limited Dropbox capacity"   Why am I getting t...
emails
Notifications
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey georgemaciel! Hope you’re doing well and thanks for posting here.

Have you checked your Backups page online? There could be files there that are taking up your Dropbox storage.

If there are, you can delete them this way.

Let me know what you find.

georgemaciel's avatar
georgemaciel
New member | Level 1
4 days ago

cannot find any files. see screenshot attached

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    4 days ago

    Did you open both drives that appear on your Backups page and there are no files within? I’m asking because one of the drives (“NewFiles_Main”) seems to contain 4.7GB of data inside.

About Storage Space

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