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riverside27's avatar
riverside27
New member | Level 2
30 days ago

I'm part of a Family plan, but other users can't upload files to my folder due to insufficient space

I am a member of this Family Abo of 2TB. On my side, I opened a new folder with subfolder for being able to store photos of different users. my users, I gave the access, informed me that they can not...
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  • Rich's avatar
    Rich
    30 days ago
    riverside27 wrote:

    I am a member of this Family Abo of 2TB. ... my users, I gave the access, informed me that they can not upload their photos because of capacity of 2GB.

    You and any members of the family account have access to 2TB, but if you just share a folder with someone that isn't a member of the family account, then they are still limited to the 2GB in their own account.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
30 days ago
riverside27 wrote:

I am a member of this Family Abo of 2TB. ... my users, I gave the access, informed me that they can not upload their photos because of capacity of 2GB.

You and any members of the family account have access to 2TB, but if you just share a folder with someone that isn't a member of the family account, then they are still limited to the 2GB in their own account.

 

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