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Forum Discussion
Bingwawa
2 years agoNew member | Level 2
I have gained about 8 GB of free space with referral program, all in a sudden, it dropped down to 2?
After I first started with Dropbox, I have gained about 10 GB of free space with referral program by referring friends and family to join Dropbox, about two years ago, all in a sudden, it dropped down to 2 GB, where did my earned free space go?
Plus, does anyone ever found a customer service contact info for Dropbox, besides this Robotic simulated community?
- HannahDropbox Staff
Hey Bingwawa, thanks for reaching out to the Dropbox Community.
Referral space is actually permanent, so let's see what happened here.
Can you take a look at the plan tab of your account settings, to see how much space you're using and how much you have available?
If you do see 2 GB, is it possible that you're using a different account and not the one with the referral space?
Let me know what you find.
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