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dtefft's avatar
dtefft
New member | Level 2
5 months ago

I can't see what's in my Dropbox that's causing my account to be out of space

DropBox states my DropBox is full however, they will not allow me to see what is in my DropBox so I can delete items. They make you upgrade. This is illegal practices.
Dropbox Basic
File access
Quota
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
@dtefft wrote:

DropBox states my DropBox is full however, they will not allow me to see what is in my DropBox so I can delete items. They make you upgrade.

At no time does Dropbox make you upgrade to access files when you're over the limit. Everything stored in your account will be listed either on your All files page or your Backups page.

 

Take a look at your Plan page. What does it show for your usage? Take a screenshot if you can, please. It would look like this:

 

 

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