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Forum Discussion

QueenOfTears's avatar
QueenOfTears
Explorer | Level 3
7 months ago

I can't activate the Acer 100 GB offer on my account

I keep seeing everyone having this issue. I just got this laptop and i did the offer via the dropbox that came on this laptop. it shows 2GB not 100GB. is this a scam or what. I see no way how to fix ...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi QueenOfTears, thanks for bringing this to our attention.

 

Have you followed all the steps in this article? 

 

Could you try completing the Get Started steps to see if this helps?

 

Keep me posted!

QueenOfTears's avatar
QueenOfTears
Explorer | Level 3
7 months ago

I did all of this already. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

    • QueenOfTears's avatar
      QueenOfTears
      Explorer | Level 3
      7 months ago

      yes

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hey QueenOfTears - sorry to jump in here, but I just followed up via email, so please have a look at your inbox and we'll take it from there.

         

        Thanks! 

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