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Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

How to get more Dropbox storage space for free

Hello everyone!   I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox. From your Account Settings page you see all you...
FAQ
Referrals
Storage space
  • Rich's avatar
    Rich
    8 years ago

    The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.

     

    The only way to know the actual cause is to contact Support.

     

    Open your ticket here: https://www.dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

    Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).

LucaSP1's avatar
LucaSP1
New member | Level 2

my dropbox standard is about 8GB thanks to referrals, i'd like to share a big folder (about 3GB) with some friends who have a new standard account (2GB). can i do that? i mean do they need to have 3GB free space or the space limit that counts is only the space available to the creator of the folder?

 

same question put in other words, if i upgrade to dropbox plus and gain 1TB, then can i share a giant folder with friends who have a standard account?

Zed's avatar
Zed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey LucaSP1,

 

From your end, you can share the folder with the users and they'll get notified and prompted to add this folder to their Dropbox but if they don't have the available quota, they won't be able to add it and will be prompted to get more space.

 

Thanks!

 

 

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