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Forum Discussion
John W.87
7 years agoNew member | Level 2
How to free up space in your Dropbox account
I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
- 7 years ago
Permanently deleting files isn't needed to clear space. Simply deleting them is enough. Files in the Deleted Files section do not count against your storage quota.
If Dropbox is saying your account is full, then it's still full. You need to remove enough files to bring your account back below your quota before that message will go away. It could be that you're still a member of a large share that just keeps filling your account as you make more room.
You can verify your storage usage on your Account page. It will show you a breakdown of what's using your storage (regular files, shared files, etc.), which hat may help you identify files that you can remove to free up some more space.
pforkes
New member | Level 2
How do I find out what is using my Dropbox storage?
I want to delete EVERYTHING.
How do I delete ABSOLUTELY EVERYTHING SINGLE THING IN MY DROPBOX FOLDER???????????????
I MEAN EVERYTHING.
Hannah
2 years agoDropbox Staff
Hey pforkes!
This page should show you all the files in your Dropbox account.
You can delete any unwanted files from there.
And you can use these steps to calculate the size of your folders and files, in case you want to check out what's taking up your space.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
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