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Vitaaliy's avatar
Vitaaliy
Explorer | Level 3
3 months ago

How can I be using 8.69 GB out of 2 GB? Where can I check my actual storage?

Hi! I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"?
I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied by each my material.
I would like to delete some my items to remain within the legal memory limit of Free Plan. How can I do it?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Vitaaliy wrote:

    I looked through my Dropbox current content and nowhere didn't find the option to show the real memory storage occupied by each my material.


    Your actual usage can be found on your Plan page.

     


    I am Basic (2 Gb) customer. How can it be: "Using 8.69 GB of 2 GB space"?

    Have you checked your Backups page?

    • Malinois's avatar
      Malinois
      New member | Level 2

      Hello Rich, 

      the solution is simple:

       

      When Dropbox was still small and unknown, you received 500Mb of storage space for each new user you brought to Dropbox via an invitation link.
      Like Vitaly, I also had around 6GB of storage space, which has suddenly disappeared. Dropbox is now asking me to pay for the storage space that I have earned by inviting new users. Dropbox is also threatening to delete my data irrevocably.
      That's a disgrace.

    • Vitaaliy's avatar
      Vitaaliy
      Explorer | Level 3

      Thank you, Rich, for your prompt reply.
      I do not understand how I can use 8.69 GB of 2 GB space. My Baqckups page is empty. I would like to see space occupation table with exact memory occupied by each item. Is it possible here? Why this first rate information is buried so deep somewhere? How can I plan using DropBox facility with closed eyes?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey Vitaaliy, have you tried clicking the link that Rich provided in order to see a breakdown of your account's quota on your plan page? 

         

        What do you see there? Feel free to send over a screenshot if you have any.