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Forum Discussion

jpmelech626's avatar
jpmelech626
Explorer | Level 4
2 years ago

faulty storage space calculations

Ok, her it goes.
Its showing me as being 1G over my limit.  here's the rub, after removing all my files, exiting all shared folder/files, etc. It still has me over my limit and trying to force me into a paid subscription.  seriously, I HAVE NOTHING IN MY ACCOUNT OR VAULT.  I did have items in there but i off loaded everything to get me under.  Still shows the same amount of usage.  In fact, AFTER offloading everything from this account, the usage space WENT UP.  this is ridiculous.  I feel like I'm being scammed by dropbox.

    • jpmelech626's avatar
      jpmelech626
      Explorer | Level 4

      No, backups are disabled because i backup every night to and external ssd.  I literally have no usage at this point and its still showing me as over my usage limit.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey jpmelech626, sorry to hear about this.

         

        Could you send us a screenshot of your plan tab so that we can have a visual of your quota breakdown as well? 


        Also, are you seeing any files or folders on your homepage

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